Privacy Policy

Altrade.ae ("we", "our", "us") operates under Al Mustjda General Trading LLC, Dubai, UAE. We are committed to protecting your personal data in accordance with the UAE Personal Data Protection Law (PDPL) and the General Data Protection Regulation (GDPR).

Data We Collect:

  • Identity Data: Name, email, phone number
  • Transaction Data: Order details, payment confirmations
  • Technical Data: IP address, device, cookies

Legal Basis for Processing:

  • Contractual necessity (order fulfillment)
  • Legitimate interest (service improvement)
  • Consent (marketing communications)

Data Storage & Security:

  • Secure servers with encryption
  • Payment data handled via PCI-DSS compliant gateways
  • No storage of sensitive card details

Third-Party Sharing:

  • Payment gateways (Stripe, PayPal, Tabby, Tamara)
  • Logistics providers
  • Marketing and analytics platforms

User Rights:

  • Access, correction, deletion
  • Withdraw consent
  • Data portability (GDPR)

Cookies:

We use cookies to enhance browsing and personalize user experience.

Contact:

Email: info@globalpro.ai
Address: Dubai, UAE